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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joaquin Bertapelle

Joaquin Bertapelle

September 30, 2026

5  out of  5
rating by Joaquin Bertapelle
"Thank you Matthew for getting me a really good price and getting it done super quick"
We responded:
"Joaquin, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Vicki Sayer and Team "
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Joel Dixon

September 29, 2026

5  out of  5
rating by Joel Dixon
"I recently got my car insured through Mathew, he made it a super simple process with a great price, and I got my paperwork the same day! Very pleased with my experience and would recommend him to everyone!"
We responded:
"Joel, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Lane Bane

September 22, 2026

5  out of  5
rating by Lane Bane
"My expirence was really good here. Matt helped me set up a quote and was very easy to talk."
We responded:
"Lane, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Chico. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Vicki Sayer and Team "
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Jason Smith

September 22, 2026

5  out of  5
rating by Jason Smith
"Matt was very helpful in explaining everything that was in my quote for insurance. It ended up being out of my budget but was definitely a great expirence"
We responded:
"Jason, thank you for the amazing review! Our Chico insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Vicki Sayer, your State Farm Agent "
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John Maxted

April 10, 2025

5  out of  5
rating by John Maxted
"Jake from State Farm is the best in the biz"
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Sandra Seliski

November 2, 2024

5  out of  5
rating by Sandra Seliski
"My experience was awesome and it was a great outcome"
We responded:
"We are so happy we can help your with your insurance needs!"
Profile photo of Jolene Petty

Jolene Petty

October 5, 2024

5  out of  5
rating by Jolene Petty
"On behalf of my mom, Martha Davis, I am sharing what a wonderful job her agent, Vicki, and the claims team did in assisting her with the loss of her home, barn and personal property in the Park Fire. The communication was beyond spectacular. The out pouring of concern for my mom's immediate needs was very heart felt. Everything was handled so smoothly from the first conversation with Vicki to initiat the claim, to finalizing with the claim processors. We can't say Thank you enough for turning a devastating time into a very peaceful outcome! 🙏😃"
We responded:
"I am so happy your mom is safe and happy. It has been my pleasure to help your mom with the insurance claims process."
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Lori Tejada

August 30, 2024

5  out of  5
rating by Lori Tejada
"Recently Rachel cook quoted me on my auto insurance she is friendly and very knowledgeable."
We responded:
"Thank you! We would love to help you with all of your insurance needs."
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Angelica Dean

August 30, 2024

5  out of  5
rating by Angelica Dean
"Rachel Cook recently quoted my auto and was very knowledgeable and was super nice ."
Profile photo of Haley Cannon

Haley Cannon

August 30, 2024

5  out of  5
rating by Haley Cannon
"Rachel Cook helped explain everything to me very thoroughly. She did a fantastic job helping me find the perfect car insurance for me. She was also very sweet even when I was being difficult! Highly recommend getting insurance through her."
Profile photo of Sean Jones

Sean Jones

August 6, 2024

5  out of  5
rating by Sean Jones
"They were quick to respond and extremely helpful with getting me the best insurance for within my spending range. I am very grateful for them!!"
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kristina westover

July 25, 2024

5  out of  5
rating by kristina westover
"Recently I had the pleasure of speaking with Rachel Cook whom assisted me in a quote for auto insurance. She was very knowledgeable, helpful and a pleasure to speak with."
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C W

July 8, 2024

5  out of  5
rating by C W
"Vicki has been an exceptional insurance agent, consistently going above and beyond to assist me. Her dedication, expertise, and timeliness have provided unparalleled support and peace of mind. Highly recommended!"
We responded:
"Thank you for your review. It has been a pleasure to help you with you auto insurance, home insurance and life insurance. Look forward to many more years of service."
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Roberta Smack

July 3, 2024

5  out of  5
rating by Roberta Smack
"Made it super easy. Was very friendly and helpful.great service!"
We responded:
"Hi Roberta,

Thank you for recognizing my office we are so happy we could help with your auto insurance needs. "
Profile photo of Nicohle Cash

Nicohle Cash

June 29, 2024

5  out of  5
rating by Nicohle Cash
"Thank you State Farm for helping us get insurance for our truck. Rachel Cook was super helpful and got us set up within the same day. She was informative and listened to what we needed in order to get the policy that worked for us."
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MESA DJ CENTER LLC MDC MDC Productions (EVENT RENTAL SERVICES)

June 25, 2024

5  out of  5
rating by MESA DJ CENTER LLC MDC MDC Productions (EVENT RENTAL SERVICES)
"Great service and best prices around. Very quick with quotes and great agent that helped me Rachel cook I higly recommend"
We responded:
"Thank you for your review! So happy we could assist insuring your home, auto and commercial autos. "
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maddie

July 28, 2022

5  out of  5
rating by maddie
"Miguel made the process of getting renters insurance simple, fast, and easy. Very responsive and eager to help."
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Hayden Lummus

April 28, 2022

5  out of  5
rating by Hayden Lummus
"Was a very smooth experience and staff was friendly, Five out of Five!"
We responded:
"Thank you, Hayden! Glad we could help you with your insurance needs."
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B P

August 6, 2021

5  out of  5
rating by B P
"I appreciate the professionalism and personal care from Vicki Sayer’s State Farm office."
We responded:
"Thank you! Glad we could help you with your auto and home insurance needs."
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Ammie Thompson

July 11, 2021

5  out of  5
rating by Ammie Thompson
"Love this place and the people"
We responded:
"Thank you so much Ammie for the review. I am happy to help with your insurance needs"
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Ron Linzy

May 21, 2021

5  out of  5
rating by Ron Linzy
"They are amazing to work with. Vicki got us a quote within a day and sealed the deal the next day. We now have a top notch insurance plan and moving forward with our goals. Furthermore, Vicki and staff are a pleasure to work with, friendly, creative, and quick to respond with useful answers to tough questions. Highly recommend."
We responded:
"Thank you so much Ron. Glad we could help with your business insurance. Look forward to a long relationship."
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Ben Hightower

March 1, 2021

5  out of  5
rating by Ben Hightower
"Everything about my experience at this branch was outstanding. I was greeted with a smile and was even asked how my day was. The woman helping me took the time to explain everything thoroughly to me when I had questions. I would strongly recommend doing business with this branch!"
We responded:
"Thank you, Ben. It is always nice to see you in the office."
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Nancy Barrows

February 3, 2021

5  out of  5
rating by Nancy Barrows
"The staff is wonderful. Thanks you Jennifer for the personalized service you provide."
We responded:
"Thank you Nancy for the review. Glad your received excellent service from my office."
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Josee Schick

January 30, 2021

5  out of  5
rating by Josee Schick
"Claire did an amazing job finding me great coverage for a wonderful price:)! I would definitely recommend Claire!!"
We responded:
"So glad Claire was able to find you the correct insurance to fit your needs."
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Addie Medina

January 29, 2021

5  out of  5
rating by Addie Medina
"Claire showed AMAZING customer service by responding promptly and efficiently to my phone calls and emails. She put together something that fit my budget while in nursing school and did it very well!!"
We responded:
"Thank you so much for you positive review. Glad we could help you with your auto insurance."